Billing Policy | Acceptable Use Policy | Privacy Policy | Terms of Service
404 South Main Street, Lewistown, IL 61542
Phone: 309-547-3144 - Fax: 309-547-8633 - Cell 309-224-9112
"We make the internet world a reality in rural Fulton County"
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S&B Technology Consultants Billing Policy
The following terms constitute S&B Technology Consultant's Billing Policy and apply to ALL S&B Technology Consultant customers as of 26 April 2010:
Payments All charges are shown in US Dollars. Payments are to
be made in US dollars and must be drawn from a US bank. S&B
Technology Consultants accepts the following types of
payment: ·
Check, Cash, Bill Pay Service, or Money Order
·
Credit Card/Debit Card (VISA, MasterCard,
American Express, Discover) All regular payments are due on the 10th of
the month. The Account Statement Date is the 25th of the
month. Example, Account Statement Date 25 May, payment is due on 10
June. If you provide S&B Technology your credit card
information, you authorize S&B Technology Consultants to
automatically charge your credit or debit card for charges that
apply to your account. Recurring charges will be posted to your
credit card until such time that you cancel your account in
accordance with S&B Technology Consultant’s Billing Policy. You
are responsible for directly updating, or notifying S&B
Technology Consultant‘s of any changes to your credit card
(including, but not limited to card number, expiration date, billing
address, or card status). Customers not paying by credit card agree to make
payment of their balance due within ten (10) days of the Account
Statement Date. Accounts that are sixty-one (61) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.
Billing Cycles
(Terms) S&B Technology Consultants offers five (5) Billing Cycles (terms) for service charges:
1.Monthly Regular
Billing ( paying with Cash, Check, or Money Order)
rate $45.00. Statements are ran on the 25th
of the month and are due on the 10th of the next month.
2.Monthly Automatic Credit Card
Billing, paying
with Credit Card, Debit Card, Bill Pay Service rate is $35.00. Pull
date for Credit Card/Debit Card is either the 20th or the
22nd of the month with statement date also being the
25th. 3. Quarterly (3 months) rate $120.00. This Billing Cycle
begins on the Plan Activation Date. You may elect to change your
Billing Cycle at any time; however, the new Billing Cycle will only
take effect at the time of the next plan
renewal. 4. Semi-annual (6 months) rate $240.00. This Billing Cycle
begins on the Plan Activation Date. You may elect to change your
Billing Cycle at any time; however, the new Billing Cycle will only
take effect at the time of the next plan
renewal. 5.Yearly (12 months) rate $480.00. This Billing Cycle
begins on the Plan Activation Date. You may elect to change your
Billing Cycle at any time; however, the new Billing Cycle will only
take effect at the time of the next plan
renewal. All additional features added to an account are charged to the Billing Cycle. Additional items are non-refundable.
Account
Renewals In order to insure uninterrupted service to your
service, all plans will automatically renew at the end of the plan's
Billing Cycle. Plan renewal charges are based on the prevailing rate
on the date of renewal according to the service selected. Plans are
renewed for the same billing cycle. If you wish to cancel your plan
before plan renewal, please refer to the Cancellation section
below. Your service billing term automatically renews upon its completion, unless you notify S&B Technology Consultants that you would like to cancel your account.
Statements S&B Technology Consultants does not mail paper invoices or statements. Statements can be viewed and printed through email. Customers may elect to receive their monthly account billing statement via mail but will be charged an additional $2.50 per month for hard copy.
Fees ·
Returned (NSF)
Checks ·
Credit Card
Chargebacks ·
Reactivation ·
Please direct all requests for these services to:
billing@sybertech.net.
Cancellations Plans will automatically renew until a plan
is cancelled. In order to cancel service, you must contact S&B
Technology Consultants Billing Team, Monday through Friday, 9:00
A.M. to 5:00 P.M. Central Standard Time, at (309-547-2501). S&B
Technology Consultant’s Account Specialists will assist you with the
cancellation process. Please be aware that there are no pro-rated
refunds after the first 30 days of service. Cancellation requests
must be received by S&B Technology Consultants a minimum of ten
(10) days prior to the end of your Billing Cycle for all plans.
Cancellations submitted later than this time may result in automatic
renewal of your service plan. Cancellations become effective on the
day processed by S&B Technology Consultants. S&B Technology
Consultants will confirm the cancellation request when it is
processed. If you do not receive a confirmation, please contact
S&B Technology Consultants as soon as
possible. S&B Technology Consultants do not
monitor, and will not automatically cancel plans. Cancellation of
services does not relieve the customer from paying any outstanding
balance owed on the account. S&B technology Consultants reserves
the right to cancel any account, at any time, without notice, for
any reason S&B technology considers
appropriate.
30-Day Money Back
Guarantee Each of S&B
Technology Consultants service plans carries a
30-day unconditional money back guarantee. If you are not
completely satisfied with our services or support within the first 30
days, you will be given a full refund of the fees paid in advance
(excluding setup fees and prorated days used) upon plan cancellation.
Refund
Policy Refunds are only available in accordance with
the 30 Day Money Back Guarantee. Refunds will be provided in the
same payment method of the original payment. There are no refunds
offered or promised after 30
days.
Credit Card
Disputes/Chargebacks S&B Technology Consultants have a zero
tolerance policy for chargebacks. Any customer who disputes a credit
card payment is subject to a fine, suspension and account
termination at S&B Technology Consultants discretion. A charge
of $25.00 per chargeback will be assessed to all accounts that
receive a chargeback.
Billing/Price
Changes S&B Technology
Consultants policies and prices are
subject to change with a 30 day notice. Any price changes
become effective in the next billing cycle and will be posted to our
website as soon as possible after
changes.
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